Support
Context Help
If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It offers elaborate info about all the operations that you can perform on the page in question. Each pop-up menu opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast library of video tutorials demonstrating how to use our Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you are looking for, have a look at our extensive Frequently Asked Questions section, which contains questions asked by actual clients and provides practical solutions. We frequently "revamp" our FAQ database with new questions & answers in an attempt to encompass all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of support engineers available 24x7 and eager to assist you with any issue. Each support ticket you submit will be answered within one hour (the average ticket response time being about 20 mins), so you won't have to wait a long time to receive an answer to your question.